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FREE GIFT!! ~ FREE GIFT!! ~ FREE GIFT!! ~ FREE GIFT!! FREE GIFT!! CUSTOMER SATISFACTION SURVEY Greetings! We really appreciate your interest in Stanek’s Nursery, Gift, Floral, & House Plants! So that we can keep your business while attracting new friends to Stanek’s, please take a moment to answer the questions below. Just by printing out this short survey, completing it and then submitting it to any of our friendly staff at Stanek’s you will receive a free gift! Hurry in though the offer expires May 31, 2010. Thank you for your cooperation we are looking forward to seeing you in our store! Will this be your first visit to Stanek’s Nursery, Gift, Floral, & House Plants? _____ Yes _____ No Are you a long time Stanek’s customer? _____ Yes _____ No If yes, please tell us how long? _____ How many times do you visit our store per year? _____ Is there a particular season when you are more likely to visit Stanek’s?___________ How did you first hear of Stanek’s Nursery, Gift, Floral, & House Plants? _____ Our Website _____ Newspaper Ad _____ Radio Ad _____ Television Ad _____ Friend _____ Other (please list):_________ What media type would be the best way for us to tell you about the great specials and exciting events happening at Stanek’s? _____ TV _____ Radio ______ Internet _____ Newspaper What specialized department of Stanek’s has in the past or will in the future be of most interest to you? _____ Nursery _____ Gift ______ Floral _____ House Plants _____ Home Décor _____ All Departments Please circle the number which best describes your level of satisfaction: Highest to Lowest Level of Satisfaction Sales staff was helpful and knowledgeable 5 4 3 2 1 Product selection was extensive 5 4 3 2 1 Prices were competitive and reasonable 5 4 3 2 1 Overall shopping experience 5 4 3 2 1 Were you able to find everything you came in for? _____ Yes _____ No If no, please tell us what other services and/or products you would like us to carry? ________________________________________________________ How can we make your shopping experience more pleasurable? _________________________________________________________ Please print your email address so that we may send you a 10% coupon to use on your next purchase along with allowing you to receive Stanek's Monthly Newsletter full of special offers, exciting events, and seasonal sales. Customer Email address: _______________ @ ______________
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